Track Your Order

Track Your Order

Real-time updates on your orocuff delivery

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Live Tracking
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Auto Updates
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Email Alerts

Common Tracking Questions

πŸ“± No tracking information available?

It can take 24-48 hours for tracking to activate after shipment. If no information appears after 2 business days, contact our support team.

πŸ”„ Tracking hasn't updated in days?

Carrier scans may be delayed during transit. Most packages arrive on time even with limited tracking updates.

πŸ“¦ Package marked delivered but not received?

Check with household members, neighbors, and look around your property. Contact us immediately if not found.

⏰ Delivery delayed beyond estimate?

Weather, carrier volume, and customs can cause delays. We'll help you get updated delivery expectations.

International Order Tracking

🌍 Cross-Border Tracking

International orders may show limited tracking until they reach your country's customs facility.

  • Allow 2-3 days for customs processing
  • Tracking updates resume after customs clearance
  • Additional delays possible during holidays

πŸ“‹ Customs Documentation

All international shipments include complete customs documentation:

  • Commercial invoice
  • Harmonized System codes
  • Certificate of origin
  • Proper value declaration

πŸ•’ Typical International Times

Standard international delivery timelines:

  • Europe: 7-14 business days
  • Asia Pacific: 10-21 business days
  • South America: 14-28 business days
  • Middle East: 12-24 business days

Track On The Go

Get push notifications and real-time updates with our mobile tracking features.

πŸ“² Push notification alerts
πŸ—ΊοΈ Live map tracking
πŸ“Έ Delivery photo confirmation
Mobile Tracking App

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