Shipping Policy
Thank you for shopping with OroCuff.
We want to make sure you know exactly what to expect regarding production and delivery times.
Made to Order Production
All OroCuff products are made to order and crafted specifically for each customer.
Production time is typically 3 to 5 business days before shipping.
This allows us to maintain quality and give proper attention to every piece.
Shipping Time
Once your order has been shipped, delivery usually takes 7 to 15 business days, depending on your location and local postal services.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Tracking Your Order
After shipment, tracking information may take 24 to 72 hours to become active on the carrier’s system.
You can track your order using the tracking number provided in your email or by visiting the Track Your Order page on our website.
Shipping Costs
We offer free worldwide tracked shipping on all orders.
There are no additional shipping fees at checkout.
Customs and Delays
Delivery times may be affected by customs processing, holidays, weather conditions, or carrier delays.
OroCuff is not responsible for delays caused by these external factors, but we will always assist you if you experience unusual shipping issues.
Incorrect Address
Please make sure your shipping address is complete and correct at checkout.
OroCuff is not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an address error after placing your order, please contact us immediately so we can try to correct it before shipment.
Lost or Missing Packages
If your tracking shows that your package has been delivered but you have not received it, please check with your local carrier or neighbors first.
If the issue cannot be resolved, contact us at orocuff@outlook.com and we will assist you in investigating the delivery.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
Email: orocuff@outlook.com
We are happy to help.