1.1 Eligibility

You must be at least 18 years old to use our services and purchase our products. By using our services, you represent and warrant that you meet this age requirement.

1.2 Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. We will notify users of significant changes via email or website notice.

1.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.1 Product Descriptions

We strive to accurately display our products, including colors, materials, and dimensions. However, actual products may vary slightly due to:

• Natural variations in leather grain and color
• Monitor display differences
• Handcrafted nature of our products
• Material availability and sourcing

2.2 Pricing Information

All prices are listed in US dollars unless otherwise specified. We reserve the right to adjust prices due to:

• Material cost fluctuations
• Currency exchange rates
• Market conditions
• Promotional adjustments

2.3 Custom Orders

Custom and personalized orders are subject to additional terms:

• 50% deposit required for production
• Non-refundable once production begins
• Approval required on design specifications
• Extended production timelines apply

3.1 Order Acceptance

Order confirmation does not constitute acceptance of your order. We reserve the right to:

• Verify payment information
• Confirm product availability
• Validate shipping address
• Cancel orders for any reason

3.2 Payment Terms

All payments must be made through our secure payment system. We accept:

3.3 Order Modifications

Order modifications are subject to availability and timing:

• Within 1 hour: Free modifications available
• 1-6 hours: $15 modification fee
• After 6 hours: Modifications not available
• Custom orders: No modifications after approval

4.1 Shipping Times

Production and shipping timelines vary by product type:

4.2 International Orders

International customers are responsible for:

• Customs duties and import taxes
• Shipping carrier fees
• Import restrictions and regulations
• Additional shipping time

4.3 Risk of Loss

All items purchased from orocuff are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5.1 Return Policy

We offer a 30-day return policy for most items, subject to the following conditions:

• Items must be unused and in original condition
• All original packaging and tags must be included
• Return shipping costs are customer's responsibility
• Customized items are final sale

5.2 Refund Process

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

5.3 Exchanges

We offer free size exchanges within 30 days of purchase. The exchanged item will be shipped once we receive the original item.

6.1 Copyright

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of orocuff and protected by international copyright laws.

6.2 Trademarks

The orocuff name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of orocuff or its affiliates or licensors.

6.3 Use License

Permission is granted to temporarily download one copy of the materials on orocuff's website for personal, non-commercial transitory viewing only.

7.1 General Limitation

To the fullest extent permitted by applicable law, orocuff shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services.

7.2 Maximum Liability

In no event shall orocuff's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our website or purchasing our products.

7.3 Product Liability

Our liability for defective products is limited to the purchase price of the product. We are not liable for damages resulting from improper use, alteration, or neglect of our products.

8.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions.

8.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in Portland, Oregon, in accordance with the rules of the American Arbitration Association.

8.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class-wide arbitration.