Shipping policy

Shipping Policy

Thank you for choosing OROCUFF. Each order is prepared with care before it begins its journey to you.

Order Processing

Processing time varies by product and is stated on the relevant product page. Verified bracelets and the name-embossing service are made or prepared in 1–2 business days.

Business days do not include weekends or public holidays. During high-volume periods, processing may take slightly longer.

Custom Pet Leather Portrait

The Custom Pet Leather Portrait follows a separate made-to-order timeline. After you approve the design and pay the remaining balance, handmaking takes approximately 1–2 weeks. After dispatch, estimated delivery to most destinations is 5–7 business days.

This custom timeline applies only to the Custom Pet Leather Portrait; processing times for standard products remain unchanged.

Biblical & World History Timeline

The timeline ships in 3–5 business days after preparation in scheduled print batches. After dispatch, estimated delivery to most destinations is 5–7 business days.

Free Worldwide Tracked Shipping

Free worldwide tracked shipping is included. Available countries and regions are shown at checkout.

Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package.

Estimated Delivery Time

After dispatch, estimated delivery to most destinations is 5–7 business days.

Delivery times are estimates and are not guaranteed. Delays caused by carriers, customs processing, severe weather, holidays, or other circumstances outside our control may occasionally occur.

Tracking Your Order

Tracking information will be sent to the email address provided at checkout once your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an address error, contact us as soon as possible. We will do our best to help before the order ships, but we cannot guarantee that an address can be changed after fulfillment has begun.

Delayed or Missing Packages

If your tracking has not updated for an extended period or your package appears to be significantly delayed, please contact our customer care team and we will help review the shipment status.

Contact Us

If you have any questions about your shipment, please contact:

OROCUFF Customer Care
Email: support@orocuff.com

Created From Faith.